PUBLIC NOTICES:
UTILITY IMPROVEMENTS & RESTRUCTURED RATES FIVE-YEAR PLAN
3RD QTR-2017 CHLORINE MONITORING REPORTING VIOLATION
CONSUMER CONFIDENCE REPORT:
2023 Consumer Confidence Report
2023 Informe de Confianza del consumidor
2022 Consumer Confidence Report
2022 Informe de Confianza del consumidor
2021 Consumer Confidence Report
2020 Consumer Confidence Report
2020 Informe de confianza del consumidor
2019 Consumer Confidence Report
2018 Consumer Confidence Report
2017 Consumer Confidence Report
2016 Consumer Confidence Report
2015 Consumer Confidence Report
2014 Consumer Confidence Report
2013 Consumer Confidence Report
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STOP MOSQUITOES! There are a few ways you can stop mosquitoes from becoming a nuisance and most importantly transferring diseases. Click HERE to see how.
City of Natalia Utility Department Phone Number: 830-665-2206
2078 St. Hwy 132 N. Metro Number: 830-663-2926
P.O. Box 270 Fax Number: 830-663-3806
Natalia, Texas 78059 Hours: Mon. - Fri. 8am - 4:30pm
Utility Director, Art Smith asmith@cityofnatalia.com
Utility Billing Clerk, Sylvia Saldana - water@cityofnatalia.com
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ESTABLISHING UTILITY SERVICES
New Service Deposit: $350.00 required to establish new service.
Billing period will be on the 15th of one month through the 15th of the next month. Water bills are due by the 15th of each month before the close of business. There is a 10% increase to your balance after the 15th of the month. Final day to pay your bill is the 25th of each month before the close of business, and services will be terminated the next day. The total bill plus a late charge/nonpayment fee of $35.00 must be paid prior to services being restored. NSF check charge will be $30.00.
Resolution 14-10 Utility Billing Procedures
The drop box is located in the front of building for water payments. Due to COVID-19, this is the preferred method of payment in lieu of in-person payments. Your cancelled check is your receipt. Online payments are also accepted at the link on this page. You will need to register first. For more information on registration procedures, click here.
Please do not deposit cash into the drop box, we are not responsible for any lost or misplaced payments. Check or money order only please.
UTILITY SERVICE FORMS:
Application for Utility Services (Water, Sewer, Garbage)
GARBAGE SERVICE
Garbage service is provided by South Texas Rural Disposal. Garbage collection is on Wednesday, please place your cart at the curb by 7:00a.m. No personal cans are allowed. If you would like an additional can please call city hall.
Brush is collected on a quarterly basis at no addition charge to customers. There must be active garbage service at the address. Brush must be no larger than four (4) inches in diameter and stacked neatly by the street/curb. Brush should be in bundles not to exceed four (4) cubic yards with dimensions no larger than five (5) feet in length, three (5) feet in width, and three (3) feet in height. DO NOT PLACE BRUSH CURBSIDE UNTIL A WEEK PRIOR TO PICK UP!! BE SURE TO READ THE BACK OF YOUR BILL FOR PICK UP INFORMATION.
Bulky Waste shall be picked up twice per year for the special collection and hauling from residential customers of bulky waste, construction debris and stable matter (with a limitation of five (5) cubic yards) from all residential locations receiving garbage collection services.
BRUSH PICKUP SCHEDULE FOR 2024-2025
November 30, 2024, March, June, September
Watch the back of the bill for upcoming pickups!
Residents should have Bulk/Brush out before the start of the event. Once crews have gone through they will not go back.
^^Click to View/Pay Utility Bill^^
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DROUGHT MANAGEMENT PLAN - CONDITIONS & RESTRICTIONS
click image below to monitor well levels
